Shipping policy


Shipping

We offer Free Shipping and post purchase our order delivery is as follows :

  • Processing time:Order verification, pin code verification and processing is done within 6hrs . All orders are sent to our print facility post that
  • Printing Time : Most of our orders are custom printed and take 24 – 36 hours
  • Shipping time:All orders are shipped from our fulfillment centre to the destination after the above mentioned 24-36hrs and usually takes 4-9 business days.

 

Tracking

  1. You should receive an email and SMS(in some cases) within 2 business days that your order has been shipped.
  2. Please click on the tracking number provided in the shipping confirmation email and SMS(in some cases) to track your orders.

Orders Changes & Cancellations

If you need to make a change to your order (clothing size, shipping address, etc) or cancel your order, the request must be sent whatsapp to our customer support no : +91 9205809131 within 3 HOURS of placing your order.

After 3 hours, all orders are final, including those in which you entered the wrong shipping address - no refunds will be allowed as we have already processed and shipped your order to that address.

 

REFUND POLICY

What are the terms and conditions for refund?

  1. You can ask for a refund or free replacement against any of your order within 7 days of its date of delivery, provided that the products are found to be defective or damaged. 
  2. Already replaced/exchanged items are not eligible for a return or refund. 
  3. Returns/refunds for incorrect size/color order placed by the customer will not be entertained
  4. For any other questions or queries regarding this, kindly write to us at support@tribeofvibes.com

I haven't received my refund yet. What should I do?

  1. We update our customers through emails once we initiated the refund procedure.
  2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
  3. For queries, you can write to us at support@tribeofvibes.com

*Return, refund & replacement requests must be sent within 7 days from the delivery date. All requests after this 7 day period will not be encouraged.

**We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.

***Refunds are strictly not allowed on sale items.

Still have questions, concerns, or need to get in touch?

support@tribeofvibes.com

whatsapp : +91 9205809131